CLT WebWorks

Website Build Questionnaire

Thanks for your interest in a website from CLT WebWorks. Your answers help me build a site that fits your business, usually in one round instead of several. Skip anything you're unsure of and we'll cover it on a call.

1. Contact information

Your name *

Business name (exactly as it should appear) *

Phone

Email *

Best way and time to reach you

2. Your business

2.1 In one or two sentences, what does your business do? *

2.2 Who are your customers?

2.3 What area do you serve?

2.4 What makes you different from competitors?

2.5 Licenses, certifications, or insurance to show on the site

2.6 Is your business registered?

LLC Sole proprietor Corporation Not yet

3. Your story

3.1 Why did you start this business? What was the moment you decided to do it?

3.2 What do you want people to know about you as a person?

3.3 Is there a photo of you or your team you'd like featured?

3.4 If a customer remembered one thing about you, what should it be?

4. Your ideal customer

4.1 Describe your favorite customer to work with. What do they need, and why do they choose you?

4.2 What questions do customers usually ask before they hire you?

4.3 What worries or doubts do they have before they commit?

4.4 What do happy customers say about you, in their words?

5. Goals for the website

5.1 What is the main thing you want visitors to do?

Call you Fill out a quote form Book a service Buy something Just learn about you

5.2 Do you have a website now? If yes, what's the address, and what do you want changed?

5.3 List 2 or 3 websites you like (competitors or not) and what you like about each.

5.4 Is there anything you do NOT want on your site?

6. How your site should sound

6.1 Pick three words that describe how you want people to feel about your business.

6.2 Should the site speak as "I" or "we"?

"I" (just me) "We" (a team)

6.3 Words or phrases you always use, or ones you never want used

6.4 Do any of your customers need the site in another language, such as Spanish?

7. Your community

7.1 Which towns, neighborhoods, or landmarks do your customers know you by?

7.2 Are you involved in local groups, churches, schools, veterans' organizations, or charities you'd want mentioned?

7.3 Do you partner with other local businesses?

8. Trust and proof

8.1 How long have you been in business, and roughly how many customers have you served?

8.2 Do you offer any guarantee or promise?

8.3 Any awards, news mentions, or memberships?

9. Domain name and email

Your domain is your web address (like yourbusiness.com). You'll own it in your name, and I'll connect it to the site.

9.1 Do you already own a domain? If yes, which one, and where is it registered?

9.2 If not, list 2 or 3 names you'd like, in order of preference.

9.3 Preferred ending

.com .net .org No preference

9.4 Do you want a business email that matches your domain (like info@yourbusiness.com)?

Yes No Not sure

9.5 Who should have login access to the domain account?

Me only Me and Charita

10. Pages and features

Check every feature you want:

Contact or quote form that emails you Click-to-call phone button Google Map of your location or service area Links to your social media Online booking or scheduling Online payments

10.1 Social media links to include

11. Look and branding

11.1 Do you have a logo?

Yes, I'll send the file No I need one made

11.2 Brand colors, if any (or colors you like)

11.3 Pick the feel you want

Professional and clean Bold and modern Friendly and local Other (tell me in 13.4)

11.4 Photos

I have my own photos (business, vehicles, team, work) Use stock photos A mix of both

12. Content

12.1 Who will write the text for the site?

Me Charita (drafted from these answers) Both

12.2 List your services with a short description of each.

12.3 Do you have customer reviews I can use? Paste them or say where they're posted.

12.4 Business hours

12.5 Should your address be shown publicly?

Yes, show my address Only show my service area

13. Timeline, budget, and updates

13.1 When do you need the site live? Is there a date driving it?

13.2 What budget range do you have in mind for the build?

Under $750 $750 – $1,000 $1,000 – $2,000 $2,000+ Not sure

13.3 After launch, how do you want updates handled?

Charita makes changes as needed (monthly plan) Charita makes changes one at a time when I ask I want to learn to make simple changes myself

13.4 Anything else I should know?

14. Looking ahead

14.1 Which service do you most want more of? That one can get the spotlight on the homepage.

14.2 What's changing in the next year or two?

14.3 A year from now, how will you know the website was worth it?

Thank you. Your answers come straight to me, and I'll follow up with a plan and quote.
Charita Todd · CLT WebWorks · Web Design & Management · Calera, Alabama